Three services. One trusted company. Everything your property needs.
Property Management · Kochi
Your home. Professionally cared for. Every month of the year.
Cocoon’s Property Management service is built around scheduled visits — Monthly, Fortnightly, or Weekly — each with a full inspection, timestamped photo report, and documented follow-up on every issue found. Your home is never out of sight.
Every plan includes property inspection, utility management, appliance checks, and a report delivered within 24 hours of every visit. The more frequently we visit, the lower your per-visit rate.
Scheduled Inspection & Reporting
Every visit follows a structured room-by-room protocol. A minimum of 12 timestamped photographs, a condition rating for each major system, and a full written report delivered within 24 hours. Available Monthly, Fortnightly, or Weekly.
Appliance & Asset Health Checks
Every appliance — AC units, water heaters, inverters, kitchen equipment, irrigation systems — is tested and verified on each visit. Authorised service centre referrals arranged where required. Included from the Fortnightly plan upwards.
Monsoon Preventive Maintenance
Kerala’s monsoon season is the single greatest threat to an unoccupied property. Cocoon inspects roofs, clears drainage, seals windows, and protects fixtures — all scheduled and documented before the rains arrive. Included in the Weekly plan.
Utility Bill Management
No missed KSEB notices. No water board disconnections. Cocoon monitors due dates, processes payments, and delivers a monthly utility summary — electricity, water, gas, internet, and telecom. Included in all plans.
Garden & Outdoor Care
Garden and lawn condition checked on every visit. Indoor plants watered monthly from the Monthly plan. Outdoor plants and irrigation checked from the Fortnightly plan. Weekly watering and solar panel cleaning from the Weekly plan.
Arrival & Departure Readiness
Before you step through the door, every detail is in place — AC pre-cooled, linens fresh, appliances running, property secured and documented. We prepare your home to welcome you back, every time, across all plans.
Short-Term Rental Management in Kochi
Short-Term Rental Management
Managing a short-term rental well is a full-time responsibility — listing optimisation, dynamic pricing, 24-hour guest communication, check-ins, and damage claims all require professional attention to generate consistent returns.
Cocoon manages properties on Airbnb, Booking.com, Vrbo, RoamHome, and MakeMyTrip — with three independent products you choose based on your level of involvement.
Listing Management (online only) · Check-In & Check-Out (on-ground only) · Managed Plan (full end-to-end). Each product is sold independently — you pay only for what you need.
Listing Management
Professional listing creation and optimisation on Airbnb, Booking.com, Vrbo, RoamHome, and MakeMyTrip — with dynamic pricing reviewed every week and guest enquiries responded to within 2 hours.
Better visibility, higher conversion, and pricing tuned to Kochi’s seasonal demand patterns — peak (Dec–Feb), festival surges, and monsoon floor pricing.
Guest Communications
Cocoon acts as the single point of contact for all guest communications — inquiries, booking confirmations, pre-arrival instructions, in-stay support, and post-checkout review follow-up. All responses within 2 hours.
Faster responses, fewer cancellations, and stronger review scores — the three variables that determine platform ranking and long-term occupancy.
Check-In & Check-Out
On-ground guest handling for every booking — identity verification, property condition record (15+ timestamped photos), key handover, house rules walkthrough, checkout inspection, and damage documentation. Available as a standalone product or included in the Managed Plan.
A professional check-in creates the first impression that earns a 5-star review. A documented checkout protects against unsubstantiated damage claims.
Property Readiness & Upkeep
Between bookings, Cocoon coordinates cleaning and linen reset, verifies all appliances are functioning, and flags any maintenance issues before the next guest arrives. Preventive maintenance is scheduled proactively — not reactively.
A property in peak condition earns more per booking, receives better reviews, and has less unplanned downtime between stays.
Damage Protection & Claims
Pre- and post-stay condition records with photographic evidence. Damage claims raised with platforms within 24 hours of checkout. All documentation maintained and supplied to owner immediately.
Documented check-ins and check-outs are the only reliable protection against guest damage disputes. Without them, platform claims are rarely upheld.
Monthly Settlement & Reporting
Every Managed Plan property receives a monthly settlement report by the 10th — gross income, platform fee deducted, net revenue, Cocoon commission, visit fees, and owner payout. Verified against platform dashboards. No surprises.
Full financial visibility — every line item traceable to the platform booking record. Owners can verify every number against their own Airbnb or Booking.com host dashboard.
Long-Term Rental Management in Kochi
Long-Term Rental Management
Owning a rental property in Kochi should generate income, not create problems. Cocoon manages the full rental lifecycle — from tenant sourcing and agreement registration to quarterly rent collection, inspections, and tenancy exit.
An informal agent introduces a tenant and disappears. Cocoon stays — managing the relationship, the property, and the documentation from move-in to renewal to exit.
Tenant Sourcing & Placement
Properties listed on 99acres, MagicBricks, and Housing.com, combined with direct outreach to Cocoon’s established tenant referral network. All prospective tenants are required to submit documentation in line with Kerala RERA guidelines — including government-issued ID and PCC — before lease signing.
Proper documentation upfront reduces the risk of disputes, default, and early exit — the most expensive problems in long-term rental management.
Agreement Drafting & Registration
Cocoon drafts an 11-month rental agreement, manages registration with a Cocoon-assigned lawyer, collects and holds the security deposit on the owner’s behalf, and maintains a complete document set — ID proof, agreement, deposit receipt, and correspondence records.
A registered agreement and documented deposit are the legal foundation of every tenancy. Without them, dispute resolution is nearly impossible — especially for NRIs operating from abroad.
Rent Collection & Transfer
Quarterly rent collection coordinated and transferred to the owner with a full statement. Late payments followed up with escalating reminders. All transactions documented and auditable. Security deposit reconciled with an itemised statement at tenancy exit.
Steady, documented income — without the owner needing to make a single chasing call from abroad.
Quarterly Inspections & Maintenance
One on-ground visit per month throughout the tenancy — condition check, asset verification, photo report delivered within 24 hours. Maintenance issues coordinated with verified vendors. No unplanned expense incurred without prior written owner approval.
Quarterly inspections catch deterioration early. A property that goes uninspected for six months typically requires a significantly more expensive remediation before the next tenancy.
Renewal & Exit Management
At the 11-month mark, Cocoon coordinates the renewal — new agreement drafted and registered, owner notified 45 days in advance. At exit, a full condition inspection against the move-in baseline, itemised deposit reconciliation, and property handback coordination.
The renewal and exit are the moments where undocumented tenancies become expensive disputes. Cocoon’s end-to-end lifecycle management eliminates that risk.
Reporting & Owner Transparency
Quarterly inspection reports with timestamped photographs, rent status, maintenance log, and any open items — delivered via email and WhatsApp. A single point of contact throughout, with a response commitment of within 2 hours during business hours.
NRI owners never have to wonder what is happening with their property. Every month brings a complete, documented picture — without having to ask.