For property owners who have found their own tenant and manage the agreement and rent collection themselves, but want Cocoon to handle all on-ground coordination professionally and with documentation — from move-in through the tenancy to move-out.

What’s Included — Tenancy Care

• Quarterly on-ground visit — property and asset condition check, tenant coordination, minor issue follow-up.
• Dedicated focal point for tenants throughout the tenancy — all requests, concerns, and day-to-day issues are handled by Cocoon so owners are never contacted directly.
• Coordination with verified tradespeople and service providers — plumbers, electricians, cleaning companies, appliance technicians, and general maintenance contractors — engaged as and when required, with owner approval sought before any spend.
• Prompt response to all tenant maintenance requests — issue logged, tradesperson coordinated, and outcome confirmed back to the owner.
• Tenant welfare and day-to-day queries managed by Cocoon throughout the tenancy term — owners are never contacted directly for routine matters, ensuring complete peace of mind.
• Quarterly condition summary shared with owner after each visit.
• Ongoing documentation trail maintained throughout the tenancy.

What’s Included — Move-In:

• Initial property visit and readiness inspection before tenancy begins.
• Full asset and condition documentation — timestamped photographs of all rooms, appliances, and fixtures.
• Tenant ID and document collection.
• Key handover coordination with recorded asset checklist.

What’s Included — Move-Out:

• Final inspection against move-in condition record — room by room, asset by asset.
• Damage and wear-and-tear documented with photographs for owner review.
• Coordination for repairs, cleaning, and repainting as required before next tenancy.
• Key collection and property handback confirmation to owner.

Additional Charges (As Applicable):

• Deep cleaning, pest control, or painting before or after tenancy — billed at actuals.
• Appliance repair coordination or technician visits — billed at actuals.
• Additional inspections beyond one per month — billed per visit.

Cocoon’s complete long-term rental management solution — designed for NRI homeowners and busy investors who want zero personal involvement. We manage the entire rental lifecycle from listing and tenant sourcing through to monthly oversight, rent coordination, and tenancy exit.

What’s Included:

• Property assessment and documentation readiness before listing.
• Tenant sourcing across 99acres, MagicBricks, Housing.com, and Cocoon’s direct referral network.
• Tenant document collection.
• Agreement drafting, registration, and documentation — lawyer fees excluded.
• Security deposit collected, held, and reconciled by Cocoon on owner’s behalf. Full itemised deduction statement at exit.
• Rent payment coordination — ensuring tenants pay on or before the 5th of each month, directly to the owner.
• Quarterly on-ground inspection — property and asset condition report delivered within 24 hours of visit.
• Tenant relationship management and issue resolution throughout the tenancy.
• End-of-tenancy coordination — exit inspection, condition report against move-in baseline, and final closure.
• Renewal coordination at the 11-month mark — new agreement drafted and registered at a reduced renewal fee. Owners notified 45 days before lease expiry.

Owner Benefits:

• Single point of contact for the entire rental lifecycle — tenant to exit.
• Tenants placed with full documentation collected upfront — not informal introductions alone.
• Quarterly inspections protect your asset and catch issues early.
• Fully compliant agreements and tenant records — critical for NRI tax and FEMA compliance.

Additional Charges (As Applicable):

• Deep cleaning, pest control, and painting before occupancy or after vacancy — billed at actuals.
• Repairs and appliance replacements — billed at actuals with prior owner approval.
• Renewal agreement fee — reduced rate applies at each 11-month renewal cycle.