> A luxury property management company in Kochi, built by a property owner who lived the problem it solves. Why Cocoon exists, and the standards it holds. Source: https://liveincocoon.com/about-us/ ---  About Cocoon # Built by a Kochi property owner. _Run to his standard._ Cocoon Property Management® manages luxury homes in Kochi for owners who live somewhere else. The boundary is deliberate. It is what makes the response time and the visit standard possible. Why Cocoon exists ## The company Paul could not find. ### The problem Paul owns property in Kochi and lives abroad. One villa sat in the care of an informal arrangement — a relative, then a caretaker, both willing, neither accountable. Nothing was documented. Nothing was photographed. Questions went unanswered for weeks, and the only way to find out how the house was really doing was to fly back and look. That is the position most NRI owners are in. The arrangement is not dishonest. It is simply not a service, and it produces no evidence. ### The solution Minimum 12 timestamped photographs, every visit Cocoon is the company Paul could not find. Scheduled visits on a published cadence. A written report within 24 hours of each one, with a minimum of 12 timestamped photographs. One company answerable for the condition of the house, and no expense incurred without the owner approving it first. It is built for the owner Paul was: abroad, invested, and unwilling to keep guessing. Who visits your home ## One person, on the ground, answerable. Every visit is led by Cocoon’s property manager, not a rotating pool of contractors. Cleaning, repairs and technical work are carried out by Cocoon’s verified vendors, supervised by that same person. The same person visits your home, so nothing has to be re-explained and changes between visits are noticed by someone who saw the house last time. Briefed before every visit Paul briefs the property manager against your property record before each visit. Named in the report Every report carries the inspector’s name, the date and the report number. Nobody enters unaccompanied Vendors and contractors are met on site and supervised. No third party is given unsupervised access to your home. Reported within 24 hours A written report reaches you within 24 hours of the visit, with a minimum of 12 timestamped photographs. How money moves ## Your rent reaches your account. Not ours. Long-term rent Rent is paid by the tenant directly to you, on or before the 5th, into your own account. Short-term revenue Booking revenue is paid directly to you by the platforms. It never passes through Cocoon. Security deposit The security deposit is held and managed by you. Cocoon documents the condition it secures and gives you an itemised statement to settle against. Cocoon's fees Cocoon earns fees, and invoices you for them separately. Every expense is approved by you before it is incurred, and pass-through costs are billed at actuals with your written approval. The operating principles ## Our values. Trust Unconditionally Every expense approved by you before it is incurred. Invisible Excellence A report within 24 hours of every visit. Precision Over Promise Minimum 12 timestamped photographs, every visit. ### Mission Manage every home to the standard its owner would hold themselves to — documented, transparent, professional on every visit. ### Vision To be the name an NRI owner gives without hesitation when asked who manages their home in Kochi. Who we work with ## A deliberately small map. Seven properties under management across Kochi. NRI owners in the Gulf, the UK, the US and Australia, with a villa or apartment in Kochi valued at ₹1 crore and above, visited once or twice a year. And Kochi-based owners who need a tenancy managed properly, with the documentation to prove it. Cocoon is the brand name of Gallivant Ventures LLP, registered in Kochi. LLPIN ACB-5193 · GSTIN 32AAZFG7923K1ZR · Door 69/2776, Jewel Homes, Flat E1, WhiteField, A-Block, SRM Road, Kaloor, Kochi, Kerala, India - 682018. Questions owners ask ## About Cocoon, answered plainly. ### Who is behind Cocoon? Cocoon was built by a Kochi property owner and is run to his standard. That is the whole origin of the service: the problem it solves is one the founder had himself, which is why the reporting is the product rather than an add-on. ### Is Cocoon a registered company? Cocoon is the brand name of Gallivant Ventures LLP — LLPIN ACB-5193, GSTIN 32AAZFG7923K1ZR. Both are published on every legal page of this site rather than kept to a footer. ### How many properties does Cocoon manage? Seven properties under management across Kochi, in Maradu, Tripunithura, Vyttila and Irumpanam. The number is stated rather than rounded up, and it is the same number on every page of this site. ### Why does Cocoon only work within 15km of Tripunithura? Because the radius is a service promise rather than a marketing line. It is what lets a manager reach a house on the day it needs one, with one team on the ground for every property — rather than a network of subcontractors covering a map.